TERMS AND CONDITIONS OF USE OF LITTLE OAK CAMPING
Thank you for choosing to book Little Oak Camping. We look forward to welcoming you to our campsite. By making this booking you are entering into an agreement with us. Please read our terms and conditions of use of our website and bookings below.
1 ACCEPTANCE OF TERMS
Your access to and use of Little Oak Camping ("the Website") is subject exclusively to these Terms and Conditions. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.
The contents of the Website do not constitute advice and should not be relied upon in making or refraining from making, any decision.
3 CHANGES TO WEBSITE
Little Oak Camping reserves the right to:
3.1 change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Little Oak Camping shall not be liable to you for any such change or removal; and
3.2 change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.
4 LINKS TO THIRD PARTY WEBSITES
The Website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.
5.1 All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Little Oak Camping or otherwise used by Little Oak Camping as permitted by law.
5.2 In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.
6 DISCLAIMERS AND LIMITATION OF LIABILITY
6.1 The Website is provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
6.2 To the extent permitted by law, Little Oak Camping will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
6.3 Little Oak Camping makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
6.4 Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Little Oak Camping death or personal injury as a result of the negligence of Little Oak Camping or that of its employees or agents.
7 PRIVACY AND COOKIES
To analyse how users use our site. To help improve site user experience.
If you wish to opt-out of our placing cookies on your computer, please adjust your internet browser’s settings to restrict cookies as detailed in your internet browser’s help menu. You may also wish to delete cookies which have already been placed. For instructions on how to do this, please consult your internet browser’s help menu.
You agree to indemnify and hold Little Oak Camping and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Little Oak Camping arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.
If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.
10 GOVERNING LAW
These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.
11 BOOKING TERMS & CONDITIONS
BOOKINGS & PAYMENTS
If a booking is made more than one month in advance of the visit, reservations are confirmed on receipt of a deposit. The deposit is 30% of the total fee for campers and 50% for glampers. The balance is due one month before the visit.
Bookings made less than one month in advance of the visit are confirmed on receipt of the payment in full.
You cannot make a booking directly from the website if:
- You want to book for a visit which is less than 24 hours away.
- Your group size is larger than six.
- The booking is for children or teenagers only ie there are no adults (18+) on the booking.
- You would like to book the whole site.
- You have a gift voucher.
Please contact us directly on 07538 581 476 or email us at firstname.lastname@example.org
All payments made directly to us are non-refundable.
Except, if the site is shut due to government guidelines or you are ill or having to self-isolate due to COVID-19 in which case you will be issued with a full refund or you may change your booking dates without charge.
If you book your stay with Little Oak Campsite through a third party then your booking will be subject to the terms and conditions of your booking with them, please read their cancellation policy in full before making your booking.
WHOLE SITE BOOKINGS
If you just want some outdoor fun then we would love to have you, however, this site is not suitable for very drunk & rowdy groups.
We are happy for you to play games on the field and listen to music (as long as it is not very loud), but please quieten down by 11pm.
You can stay up as long as you like chatting around the fire, but no loud music or shouting or singing after 11pm.
ADULT ONLY BOOKINGS
We welcome adult only groups however please be mindful that our environment is family friendly. Please be accommodating to guests who want to enjoy a quiet and relaxing holiday. Loud music, drunken shouting, singing and swearing is unacceptable at any time. You can stay up as long as you like chatting around the fire, but please turn your music off and quieten down by 11pm.
NON AVAILABILITY OF ACCOMMODATION
We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We would, however, attempt to offer you alternative accommodation. If this was not possible, or unacceptable to you then we would refund all monies paid by you for the booking. Our liability would not extend beyond this refund.
CHECK IN / CHECK OUT
Camping: Unless previously agreed check in is after 12 noon, check out is before 12 noon.
Glamping: Unless previously agreed check in is after 2pm, check out is before 12 noon.
The speed limit is strictly walking pace on site at all times.
Camper vans, caravans, trailer tents and commercial and twin-axle vehicles are not allowed.
There is no electricity on the pitches. Freezer packs can be refrozen on request. There is one socket on site which can be used to recharge mobile phones or tablets. It is not covered and phones should not be left unattended.
All guests & visitors must report to reception on arrival.
The showers are shut to the Main Site visitors between 12.00pm and 3.30pm. Visitors staying on the Annexe will be using the showers during this time.
KEEPING THE SITES SEPERATE
Visitors to the main site are not allowed on the Annexe.
Visitors to the Annexe are not allowed on the main site except to visit reception or to use the showers between 12.30pm and 3.00pm.
Annexe visitors are not allowed to use any of the other facilities on the main site. Keeping the groups as separate as possible helps keep our visitors safe from COVID-19.
GENERAL SAFETY / CHILDREN
The very nature of camping means that there are hazards to be aware of at all times. Please be careful of your footing over fallen branches, watch out on wooden surfaces as they can be slippery when wet and take care wandering round the site at night. Every effort has been made to ensure guests safety but we cannot accept responsibility for any accidental injuries.
All incidents & accidents occurring on site must be reported to reception.
Guests must take full responsibility for any children in their group.
Children should be supervised when playing around the pond. Please do not throw stones in the pond, feed the fish or try to catch the fish.
Please ensure your children do not trample the plants, hit the plants with sticks or pick flowers and fruit in the garden.
Children should be supervised at all times around fires and BBQs.
No additional family or friends are allowed on the site unless previously agreed.
We are happy for you to play ball games, but please don’t annoy other guests and play safely.
Balls will inevitably go into the ditch to the east of the site, however, please do not let children play in the ditch.
NEXT DOOR ALARM
The greenhouses next door have very sensitive proximity alarms, if they are tripped our friend and neighbour will have a 20 mile round trip on his day off to reset them. Consequently, if tripped a charge of £50 will be levied. We will happily retrieve balls the next weekday.
Under no circumstances should fires be lit anywhere on site except for the designated fire pits. Firepits are allocated on a first come first serve basis.
Children should be supervised at all times around fires and BBQs.
Please do not put BBQs directly on the grass. Either put the BBQ onto a fire pit or use the slabs and stones we can provide you with on request. Fire pits and BBQs that are off the ground are fine.
Please be aware of the fire assembly point, alarm and fire buckets for use if needed.
You can stay up as long as you like chatting around the fire, but please turn your music off and quieten down by 11pm.
Drunken shouting, singing and swearing is unacceptable at any time.
No PA systems or karaoke machines are allowed.
No loud music is allowed on the site at any time: For normal stays the maximum noise level on the site should be 70Dbs at source (which is about as loud as a vacuum cleaner). At 10m this should sound like a normal conversation. For whole site bookings the maximum noise level is 80 dBs (which is about as loud as a lawn mower or hairdryer) – At 15m this should sound like a normal conversation. In both cases the base notes should not be able to be felt through the ground.
Dogs are very welcome. All dogs must be under control at all times.
Under control means they do not come into our house or chase our cat.
Greyhounds must be muzzled (our cat is fast but not that fast….)
If you have hired the Romany Caravan, your dogs are welcome in the caravan. However they must not be left in the caravan unsupervised. Other dogs on site are not allowed in the caravan.
RUBBISH & RECYCLING
Please use the rubbish bins and recycle points. Do not leave cigarette butts on the grass because it kills it.
No smoking in the shower block and Romany Caravan.
LOSS OR DAMAGE
We cannot accept responsibility for loss or damage to personal possessions or vehicles.